fg66e Privacy Policy

1 Introduction and Scope of Policy

fg66e is a trusted online casino and betting platform in Bangladesh. We operate the website https://fg66e.cam and treat the privacy of our users with the utmost importance.

This privacy policy ("Policy") describes how fg66e collects, uses, stores, shares, and protects your personal information. It applies when you visit our website, register an account, carry out financial transactions, and use any of our services.

By using our platform, we assume that you have read and agreed to the terms described in this policy. If you disagree with any part of this policy, please refrain from using our services and let us know at [email protected].

2 What Information We Collect

We may collect the following types of information:

2.1 — Information You Provide

• Name, date of birth, and national identity card details
• Email address and mobile number
• Residential address
• Payment method details (bKash, Nagad, Rocket, or bank account details)
• Account username and password
• Information provided when contacting our support team

2.2 — Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and language settings
• Time spent on the website, pages visited, and click patterns
• Data obtained from cookies and similar tracking technologies
• Login times, transaction history, and gaming activity logs

2.3 — Identity Verification Information

To prevent financial fraud and ensure account security, we may in certain circumstances request a copy of your national identity card, passport, or driving licence. This information is used solely for identity verification purposes and is stored with the highest level of security.

3 How We Use Your Information

fg66e uses your information for the following legitimate purposes:

• To register, verify, and manage your account
• To process deposit and withdrawal transactions
• To keep gaming services running without interruption
• To detect and prevent fraud, money laundering, and other unlawful activities
• To prevent persons under 21 years of age from using the platform
• To communicate with you about important account-related matters
• To implement responsible gaming policies and provide support when needed
• To improve our service quality and resolve technical issues
• To meet applicable legal obligations

We do not sell or share your information with third parties for marketing purposes without your consent.

4 Cookies and Tracking Technologies

fg66e uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help us improve our service quality.

4.1 — Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: For remembering your preferences such as language and display settings.
• Analytics Cookies: For monitoring website usage and improving services.

You can control or reject cookies through your browser settings. Keep in mind that disabling essential cookies may cause some services to not work properly.

5 Sharing and Disclosure of Information

We may share your information with third parties in the following limited circumstances:

5.1 — Service Provider Partners

We work with trusted third parties for essential services such as payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, and customer support. These partners operate under strict confidentiality agreements following our instructions and may not use your information for their own purposes.

5.2 — Legal Obligations

We may be required to disclose information under court orders, lawful requests from investigative authorities, or applicable law. In such cases we will comply with the legal process.

5.3 — Fraud Prevention and Security

If account fraud, money laundering, or any other unlawful activity is suspected, necessary information may be shared with relevant authorities or security agencies.

5.4 — Business Transfers

In the event of a future business merger or acquisition, user information may form part of the transferred assets. We will notify you in advance if such an event occurs.

6 Data Security Measures

fg66e follows the highest industry standards to protect your information. We apply the following technical and organisational measures:

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption.
• Password Hashing: Passwords are never stored in plain text — advanced hashing algorithms are used.
• Access Controls: Only authorised personnel have access to personal information on a need-to-know basis.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall and Intrusion Detection: Round-the-clock monitoring is in place to prevent unauthorised access.
• Data Backups: Regular data backups are taken in a secure and encrypted manner.

While we make every effort to provide the highest level of protection, it is not possible to guarantee complete security on the internet. We therefore also advise you to use a strong password and keep your account information confidential.

7 Data Retention Period

We retain your personal information for as long as it is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active account data: Retained for the full duration that the account remains active.
• After account closure: Financial records and transaction history are kept for a specified period in accordance with applicable law.
• Fraud prevention data: Retained as needed to address long-term threats.
• Marketing consent records: Kept for a defined period as evidence even after the relevant consent has been withdrawn.

At the end of the specified period we securely delete your information or anonymise it in a way that makes identification impossible.

8 Your Rights

As a fg66e user you have the following rights:

8.1 — Right to Access

You may request to know what information we hold about you.

8.2 — Right to Rectification

If there are any errors or incomplete details in your information, you may request a correction.

8.3 — Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may need to retain some information due to legal or regulatory obligations.

8.4 — Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

8.5 — Right to Object

You have the right to object to certain types of processing of your information, particularly for marketing purposes.

To exercise these rights, please contact us at [email protected]. We will do our best to respond to your request as quickly as possible.

9 Privacy of Minors

fg66e is strictly for adults — only for persons aged 21 or over. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor is using our platform, we will immediately close that account and delete the collected information. If you believe that a minor's information has been collected by mistake, please let us know.

10 Third-Party Links and Services

Our platform may integrate services from game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt). The privacy policies of these third parties are their own and are not covered by our policy.

When you access the platforms of payment providers (bKash, Nagad, Rocket) you will be subject to their own privacy policies. We are not responsible for the data protection practices of third parties.

11 Changes to the Policy

We may update this privacy policy from time to time due to business changes, legal updates, or service improvements. For significant changes we will:

• Update the "Effective Date" at the top of this page.
• Send a notification to your registered email.
• Display a clear notice on the platform before the changes take effect.

Continuing to use the platform after changes have been made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

12 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will review your matter promptly.

• Email: [email protected]
• Live Chat: Available in Bengali 7 days a week, 24 hours a day

We generally aim to respond to all privacy-related requests within business days. For urgent security matters, contact us directly via live chat.